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FedEx Small Business Grant Contest

The FedEx Small Business Grant Contest is FedEx’s biggest push of the year to communicate its role as a right-fit partner to small-business customers. Thousands of small businesses from across the country apply every year for their chance to take home up to $25,000 in grants supplied by FedEx. 

The Task:

How can we use omni channel marketing to drive more entries to the contest?

The Target: 

Owners and employees of U.S. small businesses, ages 25–54.

The Approach:

Entrepreneurs are busy and goal-oriented self starters, so we crafted messaging that took a no nonsense approach in communicating the value proposition of entering the grant contest: By taking just a few minutes today to enter, you could build a better tomorrow.

 

The campaign presented FedEx as the champion of small businesses — and highlighted the benefits of entering the contest.

Content fell into three pillars:

  • The tangible benefits of entering the contest: Quotes graphics and video content highlighted what past winners accomplished with $25,000.

  • The secondary benefits of participating in the contest: Content explained how entering the contest helped small businesses market themselves, network with peers and build confidence.

  • Ease of entry and tips for success in the contest: Content in later stage communications was targeted to an audience closer to the point of conversion and highlighted specific, simple steps to enter.


The omni channel communications strategy distributed graphics, articles and video content to an audience of entrepreneurs via the following touch points:

  • A three month paid social media campaign blanketing Facebook, Instagram, LinkedIn and Twitter

  • A network of small business social media influencers

  • FedEx email marketing communications 

  • The contest hub on FedEx.com

Impact and Results:​

The contest saw a 35% growth in entries year over year — exceeding our goal by 70%. Paid efforts on Facebook drove the highest number of contest entries among all channels promoting the contest. 

Strategic Partners: Maria McKenna, Paul Dalessio, Angela Stevens, Kelli Martin, Leigh Boyle

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